Legal

Privacy Policy

A clear explanation of what data we collect and what we do with it. Last updated May 22, 2026.

1. Why this page exists

We want you to know exactly what we do with your data when you use AILEEN. No surprises, no fine print buried somewhere.

This policy applies to everyone who uses AILEEN — our AI-powered B2B lead generation platform at aileen.id. By using the service, you're agreeing to what's described here.

2. What data we collect

We collect data in three ways:

Account information: When you sign up, we save your name, email, and organization details. If you subscribe to a paid plan, payments are processed by a third-party provider — we never store your raw card details.

Usage data: We automatically track how you use AILEEN — the prompts you run, features you use, session length, browser type, and device. This helps us keep the platform running well and figure out what to build next.

Results you generate: The lead lists and exports you create are stored under your account. They're not shared with other users.

3. What we do with your data

We use the data we collect to:

• Run the AILEEN platform and keep it working • Process your searches and return results • Build new features based on how people actually use the product • Send you product updates, billing info, and support responses • Detect and prevent abuse or security issues • Meet any legal obligations that apply to us

We don't use your data to train AI models that are shared with or accessible by other users.

4. The business data we search

When you send a prompt in AILEEN, we search publicly available business information — company directories, job postings, news sources, and similar open data. This is data about companies and the people who represent them publicly, not about you personally.

We're acting as a tool that finds and organizes this public data on your behalf. What you do with those results is up to you — make sure your outreach methods follow the privacy rules in your country or region.

5. How we protect your data and how long we keep it

We use industry-standard security measures to protect your data from unauthorized access. That said, no system is completely foolproof — we can't make a guarantee that nothing will ever go wrong.

Your account data and generated results are kept as long as your account is active. If you close your account, we'll delete or anonymize your personal data within 90 days, unless we're required by law to keep it longer.

6. Your rights over your own data

Depending on where you are, you may have the right to:

• See what personal data we have on you • Ask us to fix anything that's wrong • Ask us to delete your data • Get a copy of your data in a portable format • Object to how we're using your data in certain cases

To use any of these rights, reach out to us at info@aileen.id. We'll respond within 30 days.

7. We don't sell your data

We don't sell, rent, or trade your personal account information to anyone for their own commercial use. Full stop.

We only share data with service providers who help us run the platform — things like infrastructure, payments, and analytics — and only under strict agreements, strictly for the purpose of serving you.

8. Cookies

We use essential cookies to keep you logged in and your session running. We may also use analytics cookies to understand how the platform is used at a broad level — not individually.

You can manage cookie preferences through your browser settings. Disabling essential cookies may break parts of the service.

9. If this policy changes

We may update this policy from time to time. When we do, the "Last updated" date at the top will change. For bigger changes, we'll notify you by email or through the app before they take effect.

Continuing to use AILEEN after a change goes live means you're okay with the updated policy.

10. Privacy questions

Have a question, request, or concern about your privacy? Email us at info@aileen.id.

We take privacy seriously and aim to respond within 5 business days.

Last updated May 22, 2026. Privacy questions? Email info@aileen.id.